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Anthropologie Personal Stylist

A Stylist contributes to a profitable and customer-centric environment through supporting the store management team in elevating the customer experience. They curate a compelling customer experience through outfitting education, team development and establishing lasting connections with customers
REPORTS TO: Store Brand Leader
CUSTOMER CONNECTION
Cultivates an environment of genuine customer connection
Supports an environment of genuine customer connection
Acts as a brand ambassador reflective of the company values and aesthetic
Creates a personal styling experience that provides individual attention and engagement
Builds a relationship of trust and honesty to provide an unimagined experience
Facilitates customer correspondence and appointment setting
Maintains a list of local resources (tailor, dry cleaner, etc) to enhance the customer experience
Fosters ongoing relationships through:
Outreach & Networking
Appointment Generation
Service Follow-up
AESTHETIC UNDERSTANDING & APPLICATION
Communicates trends, supports brand messaging, and inspires the internal/external customer
Collaborates with store leaders to assess and impact store outfitting
Understands how the merchant process impacts business and the customer experience
PEOPLE & DEVELOPMENT
Focuses on individual goals set
Serves as an inspiration and set a strong example for elevated service and styling
Takes responsibility for own development and professional growth
Is self-aware and focused on self-development
Participates in store meetings and fit sessions serving as the voice of the customer
LEADERSHIP
Possesses strong written and verbal communication skills, strong assessment and decision-making skills
Is an entrepreneur, takes smart risks with measurable results
Provides global insight in relationship to the customer experience and communicates information to district team and home office
Builds and maintains productive partnerships
BENEFITS
As an Anthropologie employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full-time employees that includes medical, vision and dental coverage. All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more!
Sound like a good fit?
If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications.
You can learn more about Anthropologie and all URBN brands at http://www.urbn.com/
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.


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